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Jakkal's Ramblings

The Equal Opportunity Offender


November 3rd, 2009

Don't Do This: Spazzing Customer @ 12:59 am

Mental State: apathetic apathetic
Listening to: Finger Eleven - Falling On

This person has to be new to SL, cuz 'veterans' of SL know just how buggy it is most of the time, and how often failed deliveries occur. I'm well aware of it too, and that's why we have signs in our stores telling people what to do if their item is not sent to them. But every now and then you get someone that pays for an avatar, the delivery fails, and they just spaaaazzzzzzzzz. Notice I'm not jumping up to help this guy, I don't want to deal with someone flipping out over something so minor. He'll get his avatar. But I don't want his attitude right now.

Keep in mind that he's IMing me at around midnight. I don't think he stopped to consider that some shop owners actually have to sleep sometime. Regardless, I am up, but I'm not on SL as I work on other things.

Name changed to protect the spazzing.

First, the friend request, sent at 12:13am:
Spaz Master has offered to become your friend in Second Life.

Would you be my friend?

Log in to accept or decline the offer.


Then comes the second friend request, sent at 12:17am:
Spaz Master has offered to become your friend in Second Life.

Would you be my friend?

Log in to accept or decline the offer.


Then come the angry PMs.
[21:17] Spaz Master: i just bought the black wolf avatar from the critters vendor and it didnt send it to me
[21:17] Spaz Master: it was 1500
[21:17] Spaz Master: and all i got was it sayinhg it contacted the server for it
[21:17] Spaz Master: it never sent it to me
[21:18] Spaz Master: [21:14] CritterVendor NW: Contacting server for your product...


Yes, this is what typically happens on a failed delivery. The server can't get through SL's bullshit, and so the request times out. A lot of avatar vendors have to deal with this. As I mentioned, most customers understand and will wait, or rebuy it and ask for a refund for the failed one. NBD, you give them the stuff and move on.

This guy? Oh no.

[21:19] Spaz Master: CAN I HAVE MY MONEY BACK

5 minutes. Spaztime.


[21:21] Spaz Master: im going ot send the report to linden labs

[21:21] Spaz Master: its against tos to take money like that

[21:22] Spaz Master: callede scamming and fraud

[21:22] Spaz Master: and noone who "works at this place is on or has been on


Oh god, a report! He's going to report me! Considering what all griefers get away with when they are PURPOSEFULLY stealing people's money, and LL does nothing, I'm really not concerned. What gets me is that he doesn't even wait 10 minutes for a response, at a time when most people are asleep, before he starts threatening.

You know, anyone else that sent me a PM stating they didn't get their av, I usually jump on SL as soon as I get it and give them the av and apologize. But this shit. Fuck. I don't want to deal with this. I'll wait til I think he's offline before I even try to contact him. What I don't get is why he thinks we'd go on this elaborate ruse to create a shop just to steal his money. His $3. Just to add insult to injury here, he bought an avatar earlier. So he knows that, yes, we are a legit avatar company.

Jesus christ.
 
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Comments

 
[User Picture Icon]
From:cesarin
Date:November 3rd, 2009 06:40 am (UTC)
(Link)
lol, people in america are way too used to PRESS BUCON, RECEIVE BACON ( IE, instant gratification ).


*edit* WRITING FAIL, I mean BUTTON then BACON

Edited at 2009-11-03 06:40 am (UTC)
[User Picture Icon]
From:chenneoue
Date:November 3rd, 2009 03:43 pm (UTC)
(Link)
Yeah person defiantly needs to chill out. You don't live on SL... it is only after all "Second" life, not FIRST life. :P And despite that most things online are instant.... some things still take time. lol

Perhaps they will learn from this....but probably not.
[User Picture Icon]
From:rum_pirate_sc
Date:November 3rd, 2009 08:55 pm (UTC)
(Link)
Good gravey...

If anyone needed a back hand and a time in the chill out corner. I'd have said "Yes, please send a report to LL, but make sure to ass that it was their server that was fail along with your inability to grasp that it was."

*facepalms*
[User Picture Icon]
From:raptonx
Date:November 4th, 2009 04:10 am (UTC)
(Link)
I have been lucky not to get one of these idiots I guess......yet

Jakkal's Ramblings

The Equal Opportunity Offender